Laser printers and mobiles grew over 100% —at 106% (Rs 33 crore) and 153% (Rs 237
crore)
Monitor revenues dipped 2% to Rs 578 crore
Monitor revenues dipped 2% to Rs 578 crore
Strong channel network and relationships
High mindshare in the assembler and end-user communities
Move into branded desktops space can backfire and antagonize OEM and assembler communities
Lack of enterprise sales experience might restrict future growth
At a time when the Indian peripherals market was trapped in a high-supply and
low-demand situation, Samsung had its own typical answer—it revamped its
lineup. It saw hope in the replacement market, and moved its customers to higher
specs. While upselling was the key strategy in the monitors and HDD businesses,
it saw reasonable success in optical media too. It zeroed in on 17"
monitors, 7,200-rpm HDDs and combo drives for revenues. In fact, combos
prevented its optical media average selling value from plummeting.
While overall growth touched 26%, an analysis of the numbers reveals the
severe pricing pressure Samsung faced in fiscal ’02-03. Knock out the telecom
business pegged at Rs 237 crore, and you have the IT business—which saw growth
rate drop to 14% (18% last year). Interestingly enough, mobile business revenues
continued to increase their share in overall business from 3% in 2001 to 17% in
2003. The monitor business witnessed the highest fall in ASV—by about 17% (Rs
5,756)—compared to a 11% (Rs 6,945) fall last year. The net impact—units
grew 19%, revenues fell 2%.
Heavy investment in combo promotions saw ASV in the OMS segment jump 13% (Rs
1,823). The importance of the combo to the overall picture is evident—this is
the first time that any Samsung subsidiary worldwide used TV as a medium to push
any product line. Also, ad spends in trying to upsell 7200-rpm HDDs helped keep
the ASV in check—it fell only marginally, by 2%. Laser printers, still a small
part of Samsung’s overall business, did pretty well, thanks to low entry
pricing. (The price of entry-level laser printers has fallen from 18K for 6 ppm
to 12K for 12 ppm.
A key initiative was Samsung’s entry into the PC business. The BUPC (buildurpc.com)
brand was rolled out in smaller cities with a market demand of 10-50 units per
month. Upselling, targeting the replacement market and trying to make a dent in
the government segment is set to continue this year too.