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Samsung - Rank 12

CEO JS Jong
Startup-Year 2000
Products & Services Color monitors, hard disk drives, laser printers, multifunction devices, cellphones, CD-Roms, CD-writers, DVD-Roms, CDRs, BUPC kits
Employees 37
Branches 3
Dealer outlets 7,200
Address 7th & 8th Floor, IFCI Towers, 61, Nehru Place, New Delhi 110019
Fax 251511234
Fax 251608820
Website samsungindia.com
 

JS Jong
CEO

Vivek Prakash
Vice-president

Moninder Nath Jain
National marketing head

Sonal Anand
National product head

Princy Bhatnagar
National sales head (solutions)

Laser printers and mobiles grew over 100% —at 106% (Rs 33 crore) and 153% (Rs 237 crore)
Monitor revenues dipped 2% to Rs 578 crore
Monitor revenues dipped 2% to Rs 578 crore
Strong channel network and relationships
High mindshare in the assembler and end-user communities
Move into branded desktops space can backfire and antagonize OEM and assembler communities
Lack of enterprise sales experience might restrict future growth

At a time when the Indian peripherals market was trapped in a high-supply and low-demand situation, Samsung had its own typical answer—it revamped its lineup. It saw hope in the replacement market, and moved its customers to higher specs. While upselling was the key strategy in the monitors and HDD businesses, it saw reasonable success in optical media too. It zeroed in on 17" monitors, 7,200-rpm HDDs and combo drives for revenues. In fact, combos prevented its optical media average selling value from plummeting.

While overall growth touched 26%, an analysis of the numbers reveals the severe pricing pressure Samsung faced in fiscal ’02-03. Knock out the telecom business pegged at Rs 237 crore, and you have the IT business—which saw growth rate drop to 14% (18% last year). Interestingly enough, mobile business revenues continued to increase their share in overall business from 3% in 2001 to 17% in 2003. The monitor business witnessed the highest fall in ASV—by about 17% (Rs 5,756)—compared to a 11% (Rs 6,945) fall last year. The net impact—units grew 19%, revenues fell 2%.

Heavy investment in combo promotions saw ASV in the OMS segment jump 13% (Rs 1,823). The importance of the combo to the overall picture is evident—this is the first time that any Samsung subsidiary worldwide used TV as a medium to push any product line. Also, ad spends in trying to upsell 7200-rpm HDDs helped keep the ASV in check—it fell only marginally, by 2%. Laser printers, still a small part of Samsung’s overall business, did pretty well, thanks to low entry pricing. (The price of entry-level laser printers has fallen from 18K for 6 ppm to 12K for 12 ppm.

A key initiative was Samsung’s entry into the PC business. The BUPC (buildurpc.com) brand was rolled out in smaller cities with a market demand of 10-50 units per month. Upselling, targeting the replacement market and trying to make a dent in the government segment is set to continue this year too.


                                      

 

 

 

 


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