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STORAGE: Zen and the Art of Storage Management


Travails of Managing Storage
Storage is out of control at the majority of organizations. The increasing gap between storage management ability and the proliferation of storage devices has to be addressed. The administration overhead of storage is relentlessly escalating. Enterprises must look to do more with less by optimizing the storage environment, and instigating monitoring and consolidation initiatives. There is a huge pool of unmanaged data on laptops, mobile devices and USB memory keys. The management and security of this remote data must be tackled immediately. Organizations must ensure a data protection strategy that covers the multitude of threats. Regulatory requirements mean that the ability to recover data easily, and in a presentable format, is more of an imperative. It is becoming increasingly important to develop a business view of data, which is translated into the type of storage that the data resides on. This tiered approach to storage can bring significant benefits.

Source: The Butler Group

Deploy enterprise-wide data protection/storage management, rather than departmental storage management Implement storage management software to leverage existing IT infrastructure, which should be capable of seamlessly integrating into newer storage technologies like NAS and SAN Reduce cost of ownership by implementing storage management with a 'lights-out' and 'hand-off' approach to contain the operational costs
Have an intuitive, user-friendly, Web-based GUI that is manageable from anywhere The storage management software should support multiple OS (NT, Win2K, Win XP, Linux, Netware and various flavors of UNIX), applications (different ERPs, Lotus Notes, MS Exchange) and databases (Oracle, DB2, Sybase, Informix, etc)

Implement storage management software in a highly available environment providing increased accessibility of data, as otherwise, the cost of downtime is very high

Storage management hardware and software should be scalable to take care of new technologies such as NAS, SAN, iSCSI or CAS Enterprises need to have efficient disaster recovery capabilities for data and applications to recover businesses in the wake of building, managing, and supporting enterprise customers. Solutions may start from traditional tape backup to serverless backups to data replications to WAN clustering, based on recovery from days to minutes, and availability from 0% to 100% Always run pilots especially prior to multi-vendor deployments of storage solutions; in case of SAN components, various host bus adapter cards may not work together; for tape devices, persistent binding is a must
Define zones containing the smallest possible number of components, and use different zone sets for different system loads, such as the off-hours backup time

Use dedicated user IDs for storage network maintenance access, and enforce the use of strong passwords, either by policy or by configuration

Identify all the interfaces of the storage network; create a separate infrastructure for the out-of-the band management and control terminal interfaces to the storage network
Use separate credentials for infrastructure configuration functions

Implement a storage management solution for high performance, including streaming of multiple streams of data to backup devices

Always cross check hardware and software with the compatibility guides on the public Websites; read various other guides like the disaster-recovery guide and the performance-tuning guide
Get fundamentals of storage optimization, compliance, and protection right before contemplating any sort of Information Lifecycle Management (ILM) vision. Plans should be put in place to evolve to a utility storage solution over the next five years

Install software and firmware on storage network components only from authorized sources, but never do so when a device is connected to a production storage network

Configure storage devices, wherever possible, to not accept firmware upgrades via the storage network interfaces
Use all available LAN security tools, eg VLANs, IPsec, etc restricting access to infrastructure configuration functions

Rajneesh De

 
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